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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 20, 2024

5  out of  5 rating by S G
"Honest, helpful, and gives back to his community!"
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Doretta Davis

February 7, 2024

5  out of  5 rating by Doretta Davis
"Very pleased with Matt Mergen's State Farm agency. His employees are pleasant, knowledgeable and willing to assist. Matt went out of his way to assist me with renters and auto coverage that best fits my needs."
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Eva Sheppard

May 14, 2023

5  out of  5 rating by Eva Sheppard
"Matt's business is helpful and professional.He made sure to assist me promptly during an emergency situation."
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Sam Jones

December 14, 2022

5  out of  5 rating by Sam Jones
"Very professional and friendly! Great place to get your insurance"
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Sondra Gray

October 20, 2022

5  out of  5 rating by Sondra Gray
"Abigail is very efficient. I called about house insurance and was insured in the same day. She reviewed two different options for coverage. It took only a short time for a piece of mind. I also have car insurance with this office. They have always answered my questions quickly about car insurance coverage, too."
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L Rettele

June 1, 2022

5  out of  5 rating by L Rettele
"We switched insurance companies because we heard so many great things about this agent and his office staff. Along with a great amount of savings, State Farm also offered more coverage for less $$. Husband didn't fully complete the auto pay online and we were surprised when we got a bill. Hubs had just forgot to complete the last confirmation step and Kristi in the office notified us and took care of it making sure it was set up completely. Office is clean and we like that the agent gives back to the community and takes care of his clients."
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Jennifer Anderson

April 8, 2022

5  out of  5 rating by Jennifer Anderson
"I have had my home and autos insured with Matt Mergen for years. This office takes care of its customers! I especially love working with Abigail. She always takes care of our needs and goes above and beyond to make sure we have all the coverage we need."
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joyce saltsgaver

March 31, 2022

5  out of  5 rating by joyce saltsgaver
"He was very helpful and friendly. Concerning. Thank you matt"
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Selene Ruiz

March 25, 2022

5  out of  5 rating by Selene Ruiz
"Thank you, Matt, and staff, for always making my family feel welcomed via phone or in person. Especially Abigail, being there for us during and after hours with any questions or concerns. Abigail's truly takes passion in what she does, her customer service says it all."
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Rosalin Howatt

March 17, 2022

5  out of  5 rating by Rosalin Howatt
"We had a great experience with State Farm insurance. Our sale representative Abigail Solís was excellent!!!! All my questions were answered promptly and she was very patient everytime I contacted her. I would recommend anyone in Sedalia Mo, interested in insurance services to visit Matt Mergen- State Farm agency."
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March 8, 2022

5  out of  5 rating by azarnick67
"Matt's office does a great job of taking care of my insurance needs. Everyone stop by Matt's office for some great customer service!"
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Jaime Lemus

March 7, 2022

5  out of  5 rating by Jaime Lemus
"Abby is very nice and helpful every time we are needing anything. If you are needing insurance make sure to go to Matt Mergen State Farm."
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Osiris Ochoa Cardona

March 4, 2022

5  out of  5 rating by Osiris Ochoa Cardona
"I definitely recommend working with Kristi (office manager). She's always looking out for her customers best interest."
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Danielle Stewart

March 3, 2022

5  out of  5 rating by Danielle Stewart
"Abigail is wonderful! Anytime I have ever had to call to change something to my policies Abigail has always been willing to help and makes the process smooth and is quick to get me the documents I need!"
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Judy Smith

March 3, 2022

5  out of  5 rating by Judy Smith
"Kristi was fabulous to work with! She saved us so much money on our insurance. Highly recommend!!"
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Danny Mazelin

March 3, 2022

5  out of  5 rating by Danny Mazelin
"I have been a State Farm customer for approximately 30 years. And have also been enjoying getting to know Matt Mergen, and Kristi Brewer. At State Farm in Sedalia Mo. Kristi has really been helpful and prompt on getting quotes, and answering questions...Very helpful. She is Really Great..."
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Wendy Walker

March 2, 2022

5  out of  5 rating by Wendy Walker
"The very Best customer service ever. Kristi goes out of her way to make things happen. She even responded to messages after hours we so appreciate her and the whole State Farm staff."
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Sandi Willis

March 2, 2022

5  out of  5 rating by Sandi Willis
"Everyone in Matt's office is amazing. Especially Kristie. She is friendly, knowledgeable and does her best to take care of the client. Kristie and Matt can be reached even after hours or on days off. Great company to put your insurance needs with."
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Yolanda Fox

October 12, 2021

5  out of  5 rating by Yolanda Fox
"Matt and the rest of the girls at the office were really kind and helpful. Jade answered all my questions and she helped me understand what exactly I was being covered for under my life insurance policy. Best experience I’ve had dealing with insurance!"
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Kristi Brewer

September 1, 2021

5  out of  5 rating by Kristi Brewer
"The best State Farm Agency in Sedalia! And the office manager they have is absolutely fantastic! 😊 We take care of everyone as quick as we can!"
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Rick Womble

September 1, 2021

4  out of  5 rating by Rick Womble
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Keith Thomas

February 24, 2021

5  out of  5 rating by Keith Thomas
"Excellent service"
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Jacob Knierim

August 10, 2020

5  out of  5 rating by Jacob Knierim
"Best insurance agent we have ever had. Customer service unlike anywhere else!"
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James bake

February 12, 2020

2  out of  5 rating by James bake
"Agents not helpful at all."
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mark bergman

January 25, 2020

5  out of  5 rating by mark bergman
"Matt and his team are very professional great rates"